network and Security

GO Connect

GO Connect service provides a seamless, always-on, remote connection from a corporate PC or Notebook to the internal corporate network, regardless of location. All you need is a working and stable internet connection.
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The service is in-line with existing Government Security guidelines, maintaining network access by providing built-in second factor authentication.


What’s Included

  • SSL Certificate for second factor authentication
  • Desktop software to facilitate the automatic connection
  • Automatic establishment of a reliable and secure connection back to the internal corporate network



Required

  • Corporate PC or Notebook with Trusted Platform Module (TPM) support
  • Windows 8.1 or higher operating system
  • The SOE Software Maintenance Release level must be within one level (“n-1”) of current
  • Connection to internal corporate network for initial set-up and sign-on
  • GO Desktop 365, Non-Tenant Desktop, Non-Tenant Desktop DHHS & Standard Desktop

Service Offer

Annual subscription per account.

  • User Access Account

Managed Service Request

A one-off request to establish or modify a service.

  • Establishment of GO Connect                               
  • Removal of GO Connect 


Key Metrics and Servicing

  • Service availability 24/7/365
  • Request fulfilment, business days 8am to 6pm
  • Service performance 99.8%