network and Security

Security Operations Centre

Security Operations Centre brings together 24×7 event management with real-time expert security analysis.

The Security Operations Centre (SOC) is a combination of expertise and tools that stand between you and security threats that can damage your information, ICT service confidentiality, integrity and availability.
​​​​​​​
The Security Operations Centre service monitors services within the internal corporate network.


What’s Included

  • Real-time threat management
  • Log processing
  • Availability and performance monitoring
  • Content/context aware monitoring
  • Predictive intelligence and correlation
  • Security incident management
  • Reporting
  • IT Service Centre and Service management
  • Security portal
  • Service configuration



Required

  • Internet 

Service Offer

Security Operations Centre services are offered on an annual subscription per device (PC or Notebook) basis for a whole department or agency. 

Managed Service Request

A one-off request to establish or modify a service.

  • Add/remove business application                       
  • Add/remove customer to service                         
  • Add/remove service option                                   
  • Identity and role correlation                                   
  • Network behavioural anomaly detection           
  • Insider threat monitoring                                         
  • Compliance aware monitoring                             
  • Application monitoring

                                                 
Key Metrics and Servicing

  • Service availability 24/7/365
  • Request fulfilment, business days 8am to 6pm
  • Service performance 99.8%